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Terms and Conditions of Ticket Sales

Covid-19 Terms and Conditions

In addition to our below standard Ticketing Terms and Conditions please take the time to read through our additional Covid-19 Ticketing Terms and Conditions - Covid-19 Ticketing Terms and Conditions.pdf

Standard Ticketing Terms and Conditions

Tickets are sold or issued subject to the LPA Ticketing Code of Practice and  are subject to the following terms and conditions.

The right of admission is reserved by Management.

Frankston Arts Centre is the authorised ticket seller to performances in our venue. We reserve the right to refuse entry to any patrons who have purchased their tickets from any unauthorised seller, including tickets resold.

The right is reserved to vary advertised artists, programs, pricing and seating arrangements.

Tickets purchased via Frankston Arts Centre's website will be subject to an additional per ticket booking fee.

The right is reserved to vary ticket prices at times throughout the sales period.

Specific warnings will be advised prior to the day of activity, providing that information has been supplied by the producer/promoter of that activity.

Latecomers may only be admitted at the discretion of Management and entry may be refused on occasions.

Unless otherwise indicated all persons, including infants and children, entering must hold a valid ticket for that activity.

Unless otherwise indicated the use of photographic or recording equipment, including mobile phones, is strictly prohibited

Ticket refunds and exchanges will be at the discretion of management, but, will not be considered within 2 days of an activity.  Refunds and/or exchanges may be subject to a fee.

Where applicable GST has been applied
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