Frankston Arts Centre is an inclusive venue and welcomes people of all ages, abilities and circumstances to take part in workshops, performances and exhibitions.
The Frankston Arts Centre accepts Companion Cards
People with a disability who require assistance to access our venues have a right to equal participation; as such, a holder of a Companion Card will be issued a second ticket for their companion at no charge.
Disabled Parking Bays
Davey Street (1 space)
Playne Street (2 spaces) Access the Centre foyer by lift behind the Library.
FAC Car Park (3 spaces on Level 3 and 2 spaces on other levels) Access FAC foyer by lift on each level.
Patrons are also welcome to use main entrance driveway as a drop point before continuing to the car park. Strictly no parking on the main entrance driveway.
Wheelchair access in main theatre
We have two permanent spaces in the theatre dedicated to patrons using a wheelchair. Additional spaces can be arranged as required. Please inform our Box Office staff of your requirements when booking your ticket. Wheelchair access is not available for the dress circle. At the ends of rows G and H we also have seats with arm rests that swing out to allow an easy transfer from wheelchair to theatre seat.
Deaf / Hard of Hearing
FAC has a number of audio assistance receivers available for loan (at no charge) to enhance the experience to those with diminished hearing. When attending a performance in the theatre please ask the Box Office staff for assistance. Selected performances also offer Captioning or Auslan signed translation.
Auslan (Australian Sign Language) is the recognised language of the Australian Deaf Community. It is a visual spatial language represented through hand movements known as 'signs', facial expression and body language.
Link to Deaf Australia or Deaf Children Australia
Live Theatre Captioning
Dialogues are displayed on a plasma screen close to the stage as it is spoken. This enables people who are hard of hearing, deaf or speak a language other than English to enjoy live theatre.
If you need the assistance of an interpreter please phone 131 450.
Social Stories can be helpful for people of all abilities who might feel anxious about a visit to Frankston Arts Centre. They are also often helpful for those on the Autism Spectrum. We have developed two Social Stories, one for visiting the Theatre and the other for visiting Cube 37. You can view the stories and their videos here
Walking frames and other walking aides are not to remain in the theatre during performances. However, they are permitted in the theatre for use by patrons accessing their seat. Ushering staff are there to help and will store the walking aide nearby, returning it to the patron at interval and upon the closing of the performance.
Amenities for All
The Centre provides toilet facilities that cater for disability and wheelchair access.
There are two Baby Change rooms located in the disabled toilets.
Please contact the Box Office on 03 9784 1060 or email with any queries you have regarding access to the Centre.